martin-bernstein
New member
This is a matter of principle, not money, as the amount is small. Jim Godfrey won one of my auctions for a corn snake for $160. He has repeatedly ignored my PMs, even when I was nice and agreed to hold the snake for him while he got his funds together. This is surprising coming from a man who does breeding trials with Don Soderberg.
The transaction starts out nicely.
On September 9th, one day after the auction he PMs me to ask about making payment arrangements. I respond shortly thereafter and give him the shipping quote and my paypal addy. By accident I left out one digit in my addy. He tries to make the payment on September 11th but is unable to because of the incorrect addy. He PMs me again to inform me that the payment was not accepted. Meanwhile I was away for the weekend and unable to check the internet. I hadn't informed him of this, but I was unaware of any problems at this point.
One day later, on September 12th I get this in my PM box:
"Since I could not send an email to the address you provided for PayPal payment and because I have not gotten a response from you in two days I have cancelled the payment. If you contact me we can discuss the matter further, but I do not feel comfortable under these circumstances for now.
Jim"
This was incorrect, I had communicated with him the day before. I was surprised that he took the liberty of canceling the transaction but I responded politely and apologetically. September 12th with this:
"I Jim, I'm sorry you feel that way. I normally don't use the internet on Sundays which was why you didn't get a response yesterday. I'm only just now seeing that you've been trying to send a payment and that you've been looking for my assistance. I do apologize for that.
I simply missed out a number in my paypal addy. It is ...... I had missed out one of the '1's.
I hope you decide to resume the transaction, and I hope you don't feel like I've treated you wrong. I appreciate your business and I hope we can resume it.
Best,
Martin
Btw, feel free to give me a call if you feel more comfortable speaking directly with me. Or you can text. I'm not as frequently online as I am on my phone, so texting me will get you an immediate response. 917 .......
Thanks"
He calls me the following day and leaves a message saying he jumped the gun, he gets paranoid about transactions online etc, but does not clarify whether he wants to resume the transaction.
I write him three PMs to inquire whether we're still on to do business on the 14th, the 16th and the 17th, but only get a response on the 17th:
"Martin,
My funds are in PayPal limbo. I was told they were to be credited to my bank account in 3 to 5 business days. That was on Tuesday. Unfortunately I do not have the extra funds to send until I get the original transaction back. If you cannot wait for this to take place I understand. Let me know.
Jim"
I write back on the 17th that I can indeed wait if he is 100% sure he'll take it. No response even though i can see he's logged on to CS.com and has probably read my PM. So I write this on the 19th:
"Jim,
My patience is wearing. You initially backed out of the transaction because I hadn't communicated with you in two days. I apologized profusely and made every effort to make you feel comfortable. Now, after going out of my way to accomodate you while you sort out your paypal limbo situation you don't have the courtesy to reply to my last PM sent two days ago, even though you logged on to CS this morning.
So what's the deal? Are you going to leave me hanging or what? I asked you to let me know if you are 100% going to purchase this guy. If yes, I can wait until your paypal situation is sorted. If not, please have the decency to tell me now.
Martin"
Still no response. He has logged on to the website, but refuses to pay me the curtesy of responding. This is disrespectful and I have done nothing to deserve this silent treatment.
The take-away message here: be careful when selling to this guy. He's unpredictable, untrustworthy and seems to be buying more than he has the funds for.
The transaction starts out nicely.
On September 9th, one day after the auction he PMs me to ask about making payment arrangements. I respond shortly thereafter and give him the shipping quote and my paypal addy. By accident I left out one digit in my addy. He tries to make the payment on September 11th but is unable to because of the incorrect addy. He PMs me again to inform me that the payment was not accepted. Meanwhile I was away for the weekend and unable to check the internet. I hadn't informed him of this, but I was unaware of any problems at this point.
One day later, on September 12th I get this in my PM box:
"Since I could not send an email to the address you provided for PayPal payment and because I have not gotten a response from you in two days I have cancelled the payment. If you contact me we can discuss the matter further, but I do not feel comfortable under these circumstances for now.
Jim"
This was incorrect, I had communicated with him the day before. I was surprised that he took the liberty of canceling the transaction but I responded politely and apologetically. September 12th with this:
"I Jim, I'm sorry you feel that way. I normally don't use the internet on Sundays which was why you didn't get a response yesterday. I'm only just now seeing that you've been trying to send a payment and that you've been looking for my assistance. I do apologize for that.
I simply missed out a number in my paypal addy. It is ...... I had missed out one of the '1's.
I hope you decide to resume the transaction, and I hope you don't feel like I've treated you wrong. I appreciate your business and I hope we can resume it.
Best,
Martin
Btw, feel free to give me a call if you feel more comfortable speaking directly with me. Or you can text. I'm not as frequently online as I am on my phone, so texting me will get you an immediate response. 917 .......
Thanks"
He calls me the following day and leaves a message saying he jumped the gun, he gets paranoid about transactions online etc, but does not clarify whether he wants to resume the transaction.
I write him three PMs to inquire whether we're still on to do business on the 14th, the 16th and the 17th, but only get a response on the 17th:
"Martin,
My funds are in PayPal limbo. I was told they were to be credited to my bank account in 3 to 5 business days. That was on Tuesday. Unfortunately I do not have the extra funds to send until I get the original transaction back. If you cannot wait for this to take place I understand. Let me know.
Jim"
I write back on the 17th that I can indeed wait if he is 100% sure he'll take it. No response even though i can see he's logged on to CS.com and has probably read my PM. So I write this on the 19th:
"Jim,
My patience is wearing. You initially backed out of the transaction because I hadn't communicated with you in two days. I apologized profusely and made every effort to make you feel comfortable. Now, after going out of my way to accomodate you while you sort out your paypal limbo situation you don't have the courtesy to reply to my last PM sent two days ago, even though you logged on to CS this morning.
So what's the deal? Are you going to leave me hanging or what? I asked you to let me know if you are 100% going to purchase this guy. If yes, I can wait until your paypal situation is sorted. If not, please have the decency to tell me now.
Martin"
Still no response. He has logged on to the website, but refuses to pay me the curtesy of responding. This is disrespectful and I have done nothing to deserve this silent treatment.
The take-away message here: be careful when selling to this guy. He's unpredictable, untrustworthy and seems to be buying more than he has the funds for.