Ok I have been in the market for a Ivory female Ball Python for some time now. I was on BHB's site and seen that they have a female for sale for $1350.
I sent Lori and email and stated that I wish to purchase the female for an even $1,250 and asked for a picture.... days go by and I receive a reply back from her stating that's fine and she would get back to me ASAP. I then wait a few more days then try calling.... I called twice one day and once the second day.... no answer either days so I leave a voice message saying I was interested in the Ivory and to call me back or send me an email with that picture. So I wait a day or two longer and a email comes in from Lori saying she'll have the picture out to me ASAP. That was yesterday morning and now I am not interested in their animal any more and their customer service is lacking and they have no business tactics at all. Their emails and 1 sentence and brief, they take days to return emails and don't answer their phone or return messages that's left on their answering machine.
IMO if someone comes to you wanting to spend over $1000 on a ball python you should bust your a$$ to make them happy and feel like your business is wanted and appreciated.... I did not feel that at all dealing with them. I won't be doing business with BHB ever until they learn to treat potential customers right. They have time to make those stupid and retarded snake bytes videos but they don't have time to make a customer feel appreciated.
