Robert Harmon... Great Guy!!!!!!!
Hello,
I bought 2 pairs of 100% het albino retics from Robert last year. Although there was a problem with the shipping, it was corrected immediately. Here's the deal. Robert took pics of the package before he sent it. I took pics of it when I received it before opening as I always do. Once I opened it, there was only 3 snakes, but 4 containers. Now, I know there was a snake in the 4th container at one time, there was still feces in the container. When I spoke with Robert, we noticed in the pics that there was 2 different colors of tape used. It was obviously opened at one time, then retaped. Well, Robert could have easily refused to send another female, as it was clearly not his fault. He did infact send another female free of charge. He never acted as if I was trying to rip him off, as I feared he might. I was still kinda new in shipping snakes last year, and this was my first problem I experienced. Robert handled it great. He was in contact with me the entire time. I have since sold the hets, as well as all my "big" snakes, retics, burms, etc. due to a new baby. I do plan on getting back into retics in the near future, and the first person I am going to contact is Robert. I stand behind him 100%. He has some very nice animals, and is one of the good guys in the business. You can buy with confidence when dealing with Robert Harmon!!!
Jason Smith