Chronological order!!!
THIS INFORMATION IS PARAPHRASED DUE TO THE LARGE # OF EMAILS. I HAVE ALL THE ACTUAL EMAIL SAVED BOTH ELECTRONICALLY IN SEVERAL PLACES AND HARD COPIES ON PAPER.
MONDAY SEPTEMBER 22, 2003
I contact Mike Roe at Midwest Reptiles and Aquatics about and ad he had on K***S**KE.com for monkey tail skinks and told him I was interested.
Mikes response minutes later- yes we have what your looking for the price is 134.99 shipped, are you interested, if yes I will send you shipping info!
My response minutes later-Yes I am interested, do you have pics of the one I will be getting ( He did have pics in the add that looked good). Do you take paypal?
Mikes response minutes later- I dont have individual pics and do not take paypal. We are a wholesale company and only retail sometimes, I hope you understand. I will send you the smallest one we have, their awesome animals.
AT THIS POINT I HAD SEEN HIS ADS FOR AWHILE, PRICES WERE GOOD, ANIMALS LOOKED GOOD IN PICS, I DECIDED TO TAKE A CHANCE AS I HAD SHOPPED AROUND AND AT THE MOMENT HAD THE FUNDS FOR AN ANIMAL FROM MIKE ROE, MIDWEST REPTILES AND AQUATICS.
My response minutes later- Ok we have a deal send me the shipping info.
Mikes response minutes later- Jason please send payments to (as I agreed to send a money order)
MIKE ROE
MIDWEST REPTILES AND AQUATICS
2311 15th Ave S
Fort Dodge, Iowa, 5051
Mike said to also include the animal ordered, My name and address. Mike would send me the Tracking # when ready.
The same day later that evening I emailed Mike back and told him I was late getting to fed ex to ship payment and would just put it in the mail. I also asked about the live arrival guarentee as I had forgot earlier. which he wrote back and said yes he gave 24hr live arrival guarentee. I ended up putting it in the mail tues, nov 23rd
WENESDAY NOVEMBER 24, 2003
I emailed Mike Roe of Midwest Reptiles and Aquatics to tell him payment went out and that the post office told me it should reach him in 1-3 days.
THURSDAY NOVEMBER 25, 2003
Whishful thinking, I put the money order in an express mail box so it would get there quicker. I emailed Mike to see if he had by chance recieved the money order.
Mikes response later that day- no, but if it gets here by saturday I will ship Monday
MONDAY SEPTEMBER 29, 2003
I hadn't heard From Mike Roe of Midwest Reptiles and Aquatics so I emailed him to reassure him that I had sent the money, that I was for real, and to make sure he still was holding the animal I ordered. ( I did this because I know people say they are sending payment all the time and don't) I also thanked him for his patience!
TUESDAY SEPTEMBER 30, 2003
I sent a simple email to Mike Roe of Midwest Reptiles And Aquatics saying, "Hey Mike any good news yet".
Mikes response later that day- Jason we get our mail at about 3:00, I will let you know, Dont worry, I still have your animal.
MONDAY OCTOBER 6, 2003 14 days after I sent Payment through mail
I emailed Mike Roe, Midwest Reptiles And Aquatics to tell him I talked with the money order company and they said that the money order had not been cashed and to just wait a couple more days and if it does not show up to fill a tracing/refund request of who, what, where, when and why and they would investigate. I apologized to Mike Roe if this was an inconvenience and told him I would wait a couple of days and then fill out the forms to get a refund and then paypal him the money. ( His ads on KS.com now said he takes paypal) I also took this as a good sign that he was doing alot of business and had alot of customers and needed a quicker payment process.
Mikes response- I will let you know If we hear anything on this end!
PHONE CALL
I forget the exact day but I called Mike Roe of Midwest Reptiles and aquatics sometime during the week of Oct 6 2003 and left a message for him to call me back( the day is on my cell phone just dont have it handy at the moment) he called me back and I talked to him to find out what was going on with the money order and to see what could be done, because if I were to get a refund by the money order it could take up to a cople of months. I explained to Mike my seriousness to complete the transaction and also to get a feel for what kind of person he was. We discussed the money order, the animal I was getting and what to do about completing the deal. Out of an extreme act of faith( YES I KNOW) I told Mike Roe Of Midwest Reptiles and Aquatics that I would paypal another 135.00 for the animal and to just send me the money order back when it arrived. INEVER EXPECTED IT TO TURN OUT THIS WAY.
SUNDAY OCTOBER 12, 2003
VERY VERY VERY STUPID DUMB IDIOTIC CRAZY REDICULOUS INSANE IGNORAMOUS PINHEAD DULLARD WHAT WAS I THINKING SHOULD BE EXECUTED KIND OF MISTAKE MOVE ON MY PART!!!!
I emailed Mike to tell him I was going to wait another day to send the money via paypal incase the money order showed up that monday.
Mikes response later that evening- please just send the money out today, there is no mail tommorrow because of the holiday, this way I can just ship your order on Tuesday. You can send the money to dave@midwestreptilesandaquatics. Thanks Mike
I NEW DAVE WAS MIKE ROE'S PARTNER AS HE WAS LISTED ON THE WEBSITE SO THE PAYPAL ADDRESS DID NOT SEEM OUT OF PLACE TO ME.
So I decided to send payment to get this transaction on its way and to get this animal sooner and get my refund later when the money order arrived.
AT THIS POINT I REALLY HAD NO SUSPICION OR EVEN THOUGHT ANYTHING WAS WRONG. I HAD VARIOUS EMAILS BACK AND FOURTH WITH MIKE ROE OF MIDWEST REPTILES AND AQUATICS AND EVEN TALKED TO HIM ON THE PHONE WHILE SEEING SEVERAL DIFFERENT ADDS ON KS.COM form Midwest Reptiles and Aquatics COME AND GO.
SUNDAY OCTOBER 12, 2003
I sent MIKE ROE of MIDWEST REPTILES AND AQUATICS an email to let himm know that I had sent payment to dave@midwest reptilesandaqutics paypal account at 12:15am my time 11:15 his time. ( I HAVE THE RECIEPT SAVED ELECTRONICALLY AND ON MY PAyPAL TRANSACTION FILES.
MONDAY OCTOBER 13, 2003
Mike Roe of Midwest Reptiles and Aquatics emails me to tell me that my animal will be shipped TUESDAY 14, 2003 and that I would recieve her Wenesday morning. Signed Mike
TUESDAY OCTOBER 14 2003
EMAIL FROM MID>WEST REPTILES AND AQUATICS
No longer addressing me as Jason
DEAR CUSTOMER
The jist of the letter was, we have no heatpacks, we ordered heat packs so orders will be sent out thursday for friday delivery. Signed Mike. ( SO I JUST TELL MY BOSS WHO DOESNT LIKE ME TAKING OFF EVER AND WAS GRACIOUS ENOUGH TO LET ME!!!!!!!! OH REMEBER I SAID I NEED OFF WENESDAY THIS WEEK, I REALLY MEANT FRIDAY THIS WEEk)
THURSDAY OCTOBER 16, 2003
No tracking # sent.
I email Mike Roe of Midwest Reptiles and Aquatics to ask whats up. Guess What? No email back.
FRIDAY OCTOBER 17, 12003
Were back to a first name basis
Dear Jason,
Heat packs did not arrive, we will now be shipping Monday. We are refunding you shipping cost Tracking # will be emailed to you on Monday by 6:00pm
Signed Midwest Reptiles and Aquatics
Same day: I emailed Mike Roe of Midwest Reptiles and Aquatics back trying to keep everything positive and told him to keep the shipping cost. ( THINGS DO COME UP AND HAPPEN, SO I GAVE MIKE ROE OF MIDWEST REPTILES AND AQUTICS THE BENIFIT OF THE DOUBT). I also remminded him about my money order and to return it ASAP when it fimally arrived.
MONDAY OCTOBER 20, 2003
I emailed Mike Roe Of Midwest Reptiles and Aquatics and asked did he ship.
I took half day at work well actually a quarter day at work, the boss was out of state, so I could recieve my shipment.
Mikes response: NONE
TUESDAY OCTOBER 21, 2003
Mike Roe Of Midwest Reptiles and Aquatics emails me- your shipment is a go today, I think I might have said Monday when I meant Tuesday, I will email you the tracking #.
Signed Mike
Later that day, you guessed it no trav=cking #
I emailed Mike Roe of Midwest Reptiles and Aquatics Back and asked what the tracking # was.
Mikes reponse: NONE
I KNEW WITHOUT A SHADOW OF A DOUBT AT THIS POINT MY MONEY WAS GONE AND I WAS NOW A HOSTAGE.
WENESDAY OCTOBER 22, 2003
Midwest Reptile and Aquatics emails me:
Dear Valued Customer
Mikes father had a stroke and he will be gone for a couple of days, We can issue you a refund or you can wait for mikes return and have your animals shipped ASAP when Mike returns.
Sincerely Mandi
THURSDAY OCTOBER 23, 2003
I emailed Mandi Back, who was also listed on Midwest Reptiles and Aquatics site and told her I was very sorry about what happened to Mike Roe of Midwest Reptile and Aquatic's father and that I had a similar situation happen to me and understsnd what Mike must be going through and would keep his Pop's in my prayers. I also told her I would wait for Mike to get back and get my animal.
*****I will Explain why I said I would wait**********
I was in a tough position but said I would wait so that I would get my animal and my refund. I knew this deal was going south but was trying to keep things positive still they had all my money. Some would say I was stupid, but they already had my 135.00 money order( or it was on its way anyday} which they could have just told me they never recieved and cashed it and kept it. I wanted my order(skink) and my money order plus I was doubting that they would refund my money at the time which apparently proved to be correct. I figured I would wait for Mike Roe of Midwest Reptiles and Aquatics return and try to resolve all of this when he got back. ( some will read this and know what I am saying and others wont have a clue) IM NOT KNOCKING ANYBODY.********************************************
TUESDAY OCTOBER 28, 2003
I foud out that the money order I sent was cashed.
I emailed Mike Roe of Midwest Reptiles and Aquatics and asked what was going on with my order and more importanntly who from their establisment had gone out and cashed my money order when that was not agreed upon.
LATER THAT DAY
Sales of Midwest Reptiles and Aquatics replied with. your order is scheduled to ship this Thursday Oct/31/03 and as far as your money order, it did arrive and our business office manager cashed it by mistake. I believe the business office manager is Mandi. It was also stated that my refund for 135.00 would be shipped with my animal. We are very sorry about the inconvenience. signed Midwest reptiles and Aquatics.
SAME DAY LATER
I replied with thank you still trying to be positive and polite even though I wasnt being treated as their valued customer as they liked to refer to me as in their emails back. I was actually relieved as they had admitted to recieving the money order and cashing it in writing
I eMailed back thinking maybe things are legit and things will go right and said thank you again and told them I hope everything is alright with Mikes dad, I believe the only part of me that thought that was, my little toe on my left foot towards the top( That is that everything is all right.)
THURSDAY OCTOBER 30, 2003
I emailed Midwest Reptiles and Aquatics and asked if they could send me a tracking #.
FRIDAY OCTOBER 31, 2003
Midwest Reptiles And Aquatics emails me- Mike had a family emergency and upon his arrival back it was discovered that a shippment of ball pythons had mites and all the animals were now being trated and that refunds were being issued as well as a 50$ credit towards a future purchas with Midwest Reptiles and Aquatics. Refund will be sent via paypal monday or tuesday of the following week and we will be closed monday 9:00am due to treating.
LATER THE SAME DAY
I emailed Mike and demanded he send me my refund via paypal by November 3, 2003 as I am looking for a replacement animal and reminded him what I was to be refunded.
MONDAY NOVEMEBER 3, 2003
Midwest Reptiles and Aquatics emailed me- Dear valued customer, due to paypal taking to long to deposit 3-5 days, we have cut you a check to speed up te process. you should have it in 2-5 days, we apologize and hope we can do business in the future.
I DONT UNDERSTAND MIDWEST REPTILES AND AQUATICS THINKING and REASONING BECAUSE A CHECK WOULD STILL TAKE ATLEAST 7 DAYS TO CLEAR AFTER RECIEVING IT.
FRIDAY NOVEMBER 7. 2003
I emailed Mike Roe of Midwest Reptiles and Aquatics and said no refund yet wheres my money, I want my money.
Mikes response: NONE
MONDAY NOVEMBER 10, 2003
I emailed Mike again, demanded refund asked whats going on recapped what he owed me and gave him my paypal account again
LATER THAT DAY
Midwest Reptiles and Aquatica emails me and says I will cancel the check and send funds via paypal when money has been transferred. Signed, Sorry, Sincerely Midwest Reptiles and Aquatics.
FRIDAY NOVEMBER 14, 2003
I email them and said checking on refund, when can I expect it.
Midwest Reptiles and Aquatics response- paypal will be ready Monday oe Tuesday by the latest. Signed , thanks again
TUESDAY NOVEMBER 18. 2003
I emailed them again and asked when will you be putting my refund through and left my paypal adress once again.
LATER THAT DAY
Their response- I will let you know when funds are available for transfer. Signed, Thanks
FRIDAY NOVEMBER 20, 2003
I emailed Midwest Reptiles and Aquatics again and asked where is my money, what is the problem and Please help me understand why! I need my mone
SATURDAY NOVEMBER 21, 2003
I email them again, I say where is my money. I state that I am going to report them to Paypal, Internet FBI/ Fraud, My Bank and credit card, KS.COM, the money order company,Their local police my police department and every fish and reptile forum I can find. I then said lets just resolve this professionally and both walk away from this situation.
LATER THAT EVENING
Midwest Reptile and Aquatics Response- I will send out a cashiers check Monday morning via certified mail and email you a tracking #. Also said I dont know what happened to the other refund, I am so sorry. NO SIGNITURE
MONDAY NOVEMBER 24, 2003
I emailed him my address again and asked if he would please send me out a tracking # so I could arrange to have it signed for.
LATER THAT DAY
I emailed Midwest Reptile and Aquatics and told them I was still waiting to here from them about the tracking #
TUESDAY NOVEMBER 25. 2003
I emailed them again saying I need that money whats the problem.
WENESDAY NOVEMBER 26, 2003
Midwest Reptiles and Aquatics emailed me and said the refund should be there on Saturday, and it was sent certified mail, but with thanksgiving it could take an extra day to arrive he said the post office told him.
SATURDAY NOVEMBER 29, 2003
I emailed them called them crooks, blah, blah, blah and let them know they wont get away with this.
I have learned a great deal from this transaction, I need no nasty comments or to be called an idiot by anyone. This was the first time I have been ripped off and it will be the last. You do not know what it feels like until it happens to you and you do not know how you would truley react and deal with a situation like this until it happens to you. I have and am taking action so I hope something will come of this. Please dont let this happen to you protect yorself and do not say ah I'll just take a chance because the outcome may not be worth it. This situation has stressed me out greatly and caused me and my family some grief. I post here because I sincerely want to help others and make sure these guys do not do this to anyone else.
Incidently, I have been in contact with Mike Roe and he said if I send him my address he would pay me for half!!!! I am not holding my breath though!!!!!!!!