Bad Guy Dragons and Tails

[HecticLifeReptiles]

http://www..net//showthread.php?t=21130

Apparently this thread went further than we thought. I just want t thank everyone for all the great hospitality. Sorry i could not find time or space for any more new dragons after the babies passed. I have since taken on 3 rescue dragons. They are all happy and healthy. I will be attending the Arlington NARBC if anyone is intrested in meeting me still. I hope you have all had a great year! It appears that Dragons and Tails is no longer in business, so i do think this thread created a green sprout. I am currently getting my fed-ex shipping certification and have started breeding snakes as well. So far everything has been great for me despite the horror of this story. I have gotten over it and like to think it helped me grow. I never di recieve a refund, and have long since given up on ever getting one. For those who know me you all know that i am currently Expecting...finally with minimal complications! I look foreward to the future and thank all of those who offered a random act of kindness, trust me although i may not have taken up on the offers, you are not forgotten. Thank you all. *Jessica Ambrose*

 

[dragonsandtails]

I have made a new thread regarding this post. Everyone read it please. thanks!

 

[cinderbird]

http://www.faunaclassifieds.com/forums/showthread.php?t=229350

There is a link to the .."new" thread since the business neglected to post it themselves.

 

[dragonsandtails]

Hey everyone this is Brenda with dragons and tails. I wanted to let everybody know, that I've had my baby, shes now 2 months old and I plan on going back to work in a couple of months time. When I go back to work I'm going to refund the money back to the couple, plus compensation for making then wait so long. I didn't have the extra cash throughout my pregnancy to refund her. I feel extremely bad about this and i apologize to the couple and everyone else, sincerely! As for all the commotion about poorly packaging, this is untrue, I found pictures on my last cell phone with date with the 4 dragons packaged, my father is experienced with this and he took pictures of dragons in the packaging. I take great care of my dragons, feed them variety of salads, crickets daily and dubias. Those who have purchased from me know of this and I know they were defending this. I no longer have any dragons but we are planning on building a separate shed, specially made for the dragons, with stackable enclosures and all, and breeding our own insects. I will take pictures to post of their housing. we plan on future breeding, and when this time comes, if she is interested, I will also send her out four healthy baby dragons plus her full refund. Just wanted to announce myself, and apologize to them and everyone else. I would appreciate if those can hear me out and appreciate the fact that I didnt just dissapear but came back to announce myself and resolve the issue. Thankyou for everyone's time! -Brenda MacSwan





I assumed if i made a new post it would be more announced for people to see, and by titling good guy that people would see it was just me trying to do good and show what the post was about. Yes i said in a few months time, at least I WILL refund her money, with a brand new baby and not working right now, i can't pull money I don't have out for her. My baby is my priority right now. So sorry if it seemed i was trying to gloat about my statement. was just trying to post a seperate thread saying i had good things to say.

 

[dragonsandtails]

by the way Jessica my fiance said he had spoken with you on the phone and said "I'm going to let you know these dragons are still about 2 1/2 weeks too early" and that he only goves 24 hour warranty on early dragons. this is what he said. And after he said that you had said, " I take full responsibility, thats fine. I just want my dragons" I'm going to post the picture up as well of the packaging. I may have one of the label on the box to her as well. The only thing irresponsible we've done was send them too early, and not refund her immediately. Jessica i hope you can admit this, because you made us look a Hell od a lot worse than we are. We love our animals and care for them to our fullest. no idiot in the world would pack not one, BUT TWO heat packs in the summer? Come on...

 

[cinderbird]

by the way Jessica my fiance said he had spoken with you on the phone and said "I'm going to let you know these dragons are still about 2 1/2 weeks too early" and that he only goves 24 hour warranty on early dragons. this is what he said. And after he said that you had said, " I take full responsibility, thats fine. I just want my dragons" I'm going to post the picture up as well of the packaging. I may have one of the label on the box to her as well. The only thing irresponsible we've done was send them too early, and not refund her immediately. Jessica i hope you can admit this, because you made us look a Hell od a lot worse than we are. We love our animals and care for them to our fullest. no idiot in the world would pack not one, BUT TWO heat packs in the summer? Come on...

Four animals died needlessly because of your actions. Your customer still has no reimbursement for that (from you). I wouldn't downplay that. Its great that you're coming here and "saying things" but until you put your money where your mouth is, your customer just has your word which really hasn't seemed to mean much. When Jessica gets her refund, maybe I would be able to see this thread as resolved, but not now.

I guess this thread hits me hard because I got my first bearded a few months ago and he's a very special animal to me. I would be incredibly upset if my breeder had shipped him to me and he died as a result of someone elses mishandling or mistake.

 

[LauraB]

Just a little recap:
All posts below were made by Brenda McSwan, the seller, in this thread.

post #44 - 6-5-10
"No I did not ship them at a week old, I shipped at 5 weeks or so. I told her the date of birth of the babies."

post #48 - 6-5-10
"He wasnt 5 weeks old I checked the calender, theyre all 3."

post #63 - 6-5-10
"they are about 2 inches from nose to vent"
(then OP posted a photo of 2 dragons against ruler - those 2 dragons weren't even 1.5" nose to vent)

post #69 - 6-5-10
"picture is a runt!"

post #93 - 6-7-10
"I shipped the dragons out too early, I should have waited until 6-8 weeks but I shipped out before then. Im not going to sugar coat anything. I screwed up and I apologize"

post #98 - 6-7-10
"I am refunding her money. Thanks All."

post #264 - 2-27-2011
"I found pictures on my last cell phone with date with the 4 dragons packaged, my father is experienced with this and he took pictures of dragons in the packaging."

post #265 - 2-27-2011
"by the way Jessica my fiance said he had spoken with you on the phone and said "I'm going to let you know these dragons are still about 2 1/2 weeks too early" and that he only goves 24 hour warranty on early dragons. this is what he said. And after he said that you had said, ' I take full responsibility' "


So ... today you posted a "Good Guy" thread on yourself, saying the same thing you said 8 months ago about refunding Jessica.

And just today, many months after the transaction and many months after YOUR continued postings on this thread, you actually have discovered dated photos of the actual packaging of those dragons and suddenly recall a conversation between Jessica and your boyfriend about the age and "guarantee" on the hatchlings you shipped to Jessica?

Still trying to put blame where it doesn't exist does NOT constitute a reponsible, caring or worthy herper - let alone require an announcement of your supposed intentions. You still have NOT reimbursed her, those dragons still sufferered and died due to your actions.

You want to do good? Reimburse Jessica, don't make some announcement just to get attention.

Congratulations on your daughter - I hope she is healthy and happy. Raise your kid with some respect for honesty & integrity and the knowlege that EVERY living creature (especially those in your family's care) deserves the very best you can provide. If you cannot provide, then take the higher road and set a good example instead.

(PS - if you think you didn't have the cash DURING the pregnancy, then how do you have the cash AFTER your child is born? Pregnancy is cheap compared to actually CARING/RAISING a child!)

 

[Lucille]

and by titling good guy that people would see it was just me trying to do good

You haven't done any good. You owed a refund for the tiny dragons that died because they were shipped out by you undersize and you actually had plenty of money, remember? You were caught by alert members here shopping for all sorts of critters while still owing for the dead dragons:

So shes trying to buy a pair of prairie dogs..



And a couple not so cheap snakes.

I'd say its obvious she could easily afford the refund she is simply choosing not to pay it.

@ Dragons and Tails:

The fact the you can post on Fauna looking to buy reptiles while you have an unresolved issue shows a huge amount of disrespect for your customer and for every reputable breeder/seller that has posted on this thread their belief that you need to make this right. If you do not value the opinions of successful people in your field(so to speak) then what do you base your business practices on? How do you expect to be successful yourself? Or do you believe since you claim to be getting out of reptiles that you can now disregard others in the field without repercussion? I assure you that is not the case, this thread is going to be seen by more and more people everyday and will quite possibly be here for YEARS to come. Think about the effect that will have on your name.

P.S. If your expecting this to drop out of view I wouldn't count on it. Only takes 1 little comment to bump it right back up to the top.

-Mark

Here, copied, is my post from your 'new' thread:

So instead of putting all this on the bad guy thread started about you, you just trot out a good guy thread about yourself saying that la, la, la everything is all good now?

And you plan on giving a refund but you haven't done it yet. (And you say it is at least a couple months down the line) And you plan on doing all this other stuff but it too has not been done yet,

It doesn't work that way. It might in fact be worth a shout out for the buyer to announce a full refund has been given to her, but not for you to come on here and just say that sometime in the future you might get around to making good.

Go have yourself a little nap, it must be really hard to stretch and pat yourself on the back that way

__________________

 

[pokeilope]

pictures

Unfortunantly, this is the only message I have kept. Yay for dumb me!
brenda macswan ([email protected])
Sent: Sun 5/16/10 3:07 PM
To: [email protected]
2 attachments | Download all attachments (119.0 KB)
000_3194.jpg (57.7 KB), sendto.JPG (61.3 KB)


Well my cameras not working so i drew arrows to the ones we have. the one with a purple arrow isnt the same dragon it has dark tiger stripes with alot of purple going down its back. beautiful though. and theres one more not listed but its VERY pretty and red. let me know thankyou. Each is 100 but we always do deals if you buy more than 5, this case since theres only 6 we'll make it if you buy more than 4.
--------------------------End of Message----------------------------
My Remarks: The "purple down its back" is the runt pictured before. I purchased the "purple one" the "pretty and red" baby, as well as another purple and a citrus tiger (it's brown) I will take pictures of the neon purple, the red and the brown one tomorrow and post them on here. you can also see them on my website at http://hecticlife.wbs.com/ourdragons.htm

A black light was used n that picture you can tell in the one where they are all on the piece of wood. If you look at the red coke can, the bar code on it it has a purple tinge to it as well as the lettering.

 

[Lucille]

There are over 76,000 members on this site. One can just imagine the kind of person who makes it onto this exclusive list of only ten:


Lowest Karma

1 - MythicalDragonz (-541)
2 - Justin Mitcham (-250)
3 - wallshaker (-226)
4 - skanndelus (-222)
5 - MaxWheelz (-207)
6 - serpentloverz4life (-182)
7 - boaholic (-171)
8 - mushucages (-160)
9 - dragonsandtails (-135)
10 - fernando burciaga (-135)

 

[HecticLifeReptiles]

I won't be suprised if I dont see the refund, It has been almost a full year since i bought the dragons, and as for your daughter, I'm glad but i'm also pregnant and have no room for any new beardies. I bought beardies at the time I did so they would all be same age and could live in Colonies together. My two Colonies of dragons are doing amazing, as well as my snakes. If i see the refund I PEROSNALLY will post a Good Guy on you Brenda, until then, you had no right to go and post a BOI Good Guy on YOURSELF....Truth is, the matter wasnt handled, and it's all in the writting of this BOI. You handled your business unprofessionally and now almost a YEAR LATER you want to refund my money.....plus i've heard it all before. So i'm a little skeptical. Also, pregnancy was no excuse, I still take care of my 9 dragons and 30+ Snakes on a daily and i'm on a "high risk pregnany" status. Such a high risk that I can't even go fly out to see my son, havent since I was 13 months pregnant. So as much as admire, that you were trying to be a GOOD MOM, you still neglected your business. As for the phone conversation and recent development of pictures....little late for all that isnt it? I mean I could pack up a box of 4 little bitty dragons and say it was the same package...so thats all he said she said personally IMHO. If you really feel like doing a refund fine, show me you mean business and come through this time. If not, stop trying to clear your name and stop lieing to "customers".

 

[Mister Internet]

If i see the refund I PEROSNALLY will post a Good Guy on you Brenda, until then, you had no right to go and post a BOI Good Guy on YOURSELF

Aren't Good Guy threads for businesspeople that actually ARE "Good Guys"? As in, they go over and above too consistently do good business? I don't think a definite Bad Guy making good on a bad deal over a year later in any way makes them a "Good Guy", nor deserving of a Good Guy thread. It makes them deserving of a "Bad Guy That Got Caught And Eventually Did The Right Thing After Tons Of Excuses And Delays" thread at the VERY most...

IF she does pay you back, post it here in this thread where it belongs, don't make yourself look worse by validating the way she handled this with a Good Guy thread.

 

[HecticLifeReptiles]

Oh i Plan on validating it here. No worries there. I said that, but i know the refund wont EVER make it to me, so i wont ever be writting that GG BOI. It's been almost a year and she spewed this the last time too. It's nothing new to me.

 

[dragonsandtails]

I was on a high risk pregnancy too with pre-eclampsia and i had to stay away from all stress, even my fiance because my BP would sky rocket, last thing I wanted to deal with is this. No Jessica i don't have your money right now, but I can promise that you will. When i start work again that'll be one of my firsts to do. I wish you people could stop finding everything to complain about. it pisses me off because i come here to try to do some good, and no, all I get are complaints and insults? I want to resolve this issue so everything can be put to an end, and I can have some peace again. Regardless I'm going to refund her, but after I do Id like eveyone to actually give me some acknowledgment and stop pinpointing things. Its like whether i refund her or not, you all will be saying the same thing. I was a fairly new breeder, i made some mistakes i strongly regret, and now i want to fix them. can anybody accept tht?

 

[Matt2979]

This latest response from the seller is no better than someone saying, "I'm sorry that I screwed up, but you did so and so, too, so it's not really my fault".

 

[dragonsandtails]

By the way congratulations on your pregnancy, I hope things get better for you and the baby is well.

 

[Lucille]

I was on a high risk pregnancy too with pre-eclampsia and i had to stay away from all stress, even my fiance because my BP would sky rocket, last thing I wanted to deal with is this. No Jessica i don't have your money right now, but I can promise that you will. When i start work again that'll be one of my firsts to do. I wish you people could stop finding everything to complain about. it pisses me off because i come here to try to do some good, and no, all I get are complaints and insults? I want to resolve this issue so everything can be put to an end, and I can have some peace again. Regardless I'm going to refund her, but after I do Id like eveyone to actually give me some acknowledgment and stop pinpointing things. Its like whether i refund her or not, you all will be saying the same thing. I was a fairly new breeder, i made some mistakes i strongly regret, and now i want to fix them. can anybody accept tht?

For you to play the pregnancy card in a business transaction is a disgusting affront to women. We didn't come looking for you, you know? No one would have ever made these comments had you not opened the door to them by coming here, for what?

You pranced in here a few days ago and started prattling about how some day you are going to give the refund you owe, you know, the money you used to spend shopping for snakes after you promised the refund the first time? After you said you were selling those poor tiny baby dragons for your pregnancy, the ones that were so undersized that they died?

Come back here AFTER you have paid in full. Right now your promises are identical to the promises you made a year ago: lies.

Feh.

 

[HecticLifeReptiles]

I agree Matt, kinda does, but it just goes to show, cant teach old dogs new tricks Well, i'm glad you came in and set up a GG BOI for yourself Brenda, good for you, but it still doesnt change how I feel or how I ever will feel about those dragons that died. I dont think any of my collegues, the same as yours will either. Thats just a fact of life. If you are actually wanting to do right, why did you post that you were going to refund my money right now, when you dont even have the money to begin with....kinda sounding like your story from the first round we went, which got us no where. Sad thing is, i still have pictures of those little babies,I talked to several other breeders trying to get supplies rushed to me to make those babies better as quick as I could, not to mention I took them to the vet countless times before they all gave up, but at least i know in my heart of hearts, that i gave those babies the best fighting chance i possibly could. So i've had closure over this issue, and i came to terms that i would never have to speak with you again because no matter what i wasn't going to recieve my refund. Yet almost a year later, and here you are again, beating a dead horse. You can drag a horse to water but you cant make it drink...same goes with those babies I got from you, I could give them syringe feedings 4x a day and numerous baths to try and get them going, take them outside for true UVB/UVA, but I couldn't make them want to thrive and as they each passed on it tore not only a chunk in my heart, but my husbands, my vets and several other breeders who tried restlessly with me to get those babies to spring to life,to will them to live. I would like to thank Cheryl from Rio Reptiles for the rushed baby dubias, countless nights and days on the phone with me, and extra supplements for the babies, as well as the healthy dragons I got from you, i really do appreciate how well started they are and intend to learn from you. Jon from Breeder's Circle for being there for me through this whole mess and telling me about this website and how to correctly go about posting a BOI and for the little lovely dragon I recieved in awesome health. Thank you to those of you who have spent time reading this BOI and to the moderators for doing such a wonderful job in making sure it was correctly policed. ^_^ I will be notifying this BOI when i have been paid or contacted for payment information.

 

[HecticLifeReptiles]

still no word back...surprise surprise.

 

[Homegrown Scales]

GOOD GOD!!! That was a lot of reading....
Hectic,
I cant beleive the situation that occured. Im so sorry for what you went through and wanted to offer condolences, even if they are a bit late. Thats a horrible situation to go through, but you literally did all that you could for those little ones. Congrats on the little baby coming, and I wish you luck in your future projects! I would also not hold my breath for a refund from this person. Shes another on my DNBFL. Thanks for bringing this situation to light.

@DragonsandTails....
Seriously??? I have seen 5 different excuses on this thread, 4 babies needlessly die, 1 truely hurt customer, and you have flip flopped countless times. Your consistant flopping around on this, promising refunds and still not making good on it,excuse after excuse. I cant take care of them but i want more animals... And then my favorite was we told her they were too little but she okayed it so its really not our fault. And now we have dated pics of the packaging.

Are you kidding me? Where were they when this whole thing was started?? So very convienent those came up so long after.

I wont do business with you ever just because of this whole thread. It would do you a huge justice to just hold up to what you told this whole forum you were going to do. Not to mention the RIGHT thing. Without any more excuses. Unfortunatley Im sure you lost more business you could imagine with this.

I hope you get on the right track with this transaction and eventually do the right thing.

Morgan Weiss