mbreptiles
New member
I put a 7 1/2 week old male Hypomelanistic Bearded Dragon on hold for a guy by the name of Robert Wood. He told me that he lost his whole collection to Adenovirus, and what he didn't lose he sold to other people with the virus. He was suppost to pay me one week later for the dragon so that I could ship it out to him. He called me one week later and told me that he was having trouble with his paypal account. I told him that I would hold onto it for a few more days until he had it straightened out. I also went online for him and looked up the number for paypal customer service to give to him since he didn't have access to a computer at his home. This way he didn't have to take a trip down to the library or a friends house he said. He then paid me for it a about 4 days later on 8/9/04. I shipped to him that Monday, and he recieved it Tuesday morning by 10:30 a.m. As soon as he recieved it on Tuesday, he called me and told me how happy he and his partner were with it. How healthy the Dragon was and how much color it had. A few days later he called me saying that is was a different dragon that I sent him in the picture. I told him that I sent him a few different pictures to take a look at, and that the male that I sent him was the only one I had left. Therefore it is impossible that I could have sent him the wrong dragon. This phone call was on Wednesday morning, I told him that if he was that unhappy with the dragon he could ship it back to me for a refund of the purchase price of the Dragon. Even though my Terms and shipping page is very clear. I told him that I was leaving for The Daytona Florida Show that weekend and he would have to ship it to me on Monday for a Tuesday Delivery. This way I would be here to take a look at the animal when it came since I was leaving Tuesday night to take a look at property up north for our new facility.
He told me that he would ship it out on Monday. I came back from Florida, Hurricane and all. I had a message from Mr. Wood on my machine. It said that he thought the Dragon had Adenovirus and that it was showing all the same symptoms that his other dragons had. He said in the message that he wanted to ship the dragon back to me and get a FULL refund including shipping both ways. Mind you this is now a week later from when he recieved the dragons and was thrilled the day he recieved it! Now he is saying it was showing signs the day he recieved it, even though he was happy as can be and did not say anything about it until a week later.
So after all of this I decided I am not giving him a refund, and would like your opinion on this. Am I crazy!?! to not want a dragon back in my collection that has the potential to wipe out my whole collection??? He is convinced that I am ripping him off, and I think that I am doing the same thing any of you would. Would you want this potentially infected bearded dragon back knowing that you don't have this virus in your collection and almost his whole entire collection was wiped out by it, and he sold some dragons with the virus. Please give me your opinion on this. It would be much appreciated.
He told me that he would ship it out on Monday. I came back from Florida, Hurricane and all. I had a message from Mr. Wood on my machine. It said that he thought the Dragon had Adenovirus and that it was showing all the same symptoms that his other dragons had. He said in the message that he wanted to ship the dragon back to me and get a FULL refund including shipping both ways. Mind you this is now a week later from when he recieved the dragons and was thrilled the day he recieved it! Now he is saying it was showing signs the day he recieved it, even though he was happy as can be and did not say anything about it until a week later.
So after all of this I decided I am not giving him a refund, and would like your opinion on this. Am I crazy!?! to not want a dragon back in my collection that has the potential to wipe out my whole collection??? He is convinced that I am ripping him off, and I think that I am doing the same thing any of you would. Would you want this potentially infected bearded dragon back knowing that you don't have this virus in your collection and almost his whole entire collection was wiped out by it, and he sold some dragons with the virus. Please give me your opinion on this. It would be much appreciated.