I know majority of the posts here are with breeders or private sellers but I just wanted to come on here to share my experience with ReptileSupply.com On March 13th I placed an order for the Exo-Terra Monsoon Misting System and unfortunately this was right when Hagen had a huge back order on them. I was notified within hours of the back order and was told they would refund the money if I wished to take back my order. I decided to wait since they had a great price on it and no one else had it (that I was able to see). Unfortunately the back order took longer than both ReptileSupply.com and I expected but they were kind enough to ship my order for free for having waited so long and being so patient with the wait. I have received my item and all is intact and working order. I would definitely do business with them again.